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Terms & Conditions

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Welcome to LL Collections. These Terms & Conditions outline the basis on which we provide our products and services. By accessing our website and placing an order, you agree to be bound by the terms set out below.

 

1. About Us
LL Collections is a UK-based business offering carefully curated products designed to bring thoughtful detail and everyday luxury to our customers.

For all enquiries, please contact:
littleluxuriesgift@gmail.com

 

2. Use of Our Website
By using our website, you agree to do so for lawful purposes only. You must not misuse this site or attempt to interfere with its functionality, security, or accessibility.

We reserve the right to update, suspend, or withdraw our website or services at any time without notice.

 

3. Orders
All orders are subject to availability and acceptance. After placing an order, you will receive an acknowledgement email confirming receipt. This does not constitute acceptance of your order.

We reserve the right to decline or cancel any order, including in cases of:

  • Stock unavailability

  • Pricing or product description errors

  • Suspected fraudulent activity

If your order is cancelled after payment, a full refund will be issued.

 

4. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.

Payment must be made in full at checkout using the available payment methods. While we take care to ensure all pricing is accurate, errors may occasionally occur. In such cases, we reserve the right to correct the error and cancel or amend the order.

 

5. Delivery
We deliver across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Delivery timeframes and costs are set out in our Shipping Policy. While we aim to meet estimated delivery times, these are not guaranteed and may be affected by external factors beyond our control.

 

6. Returns & Refunds
Our Refund & Returns Policy forms part of these Terms & Conditions.

Your statutory rights under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, are not affected.

 

7. Product Descriptions
We take care to ensure that all product descriptions, images, and details are accurate.

However, minor variations in colour, finish, or packaging may occur due to screen settings or manufacturing differences and do not constitute a fault.

 

8. Faulty, Damaged, or Incorrect Goods
If you receive goods that are faulty, damaged, or not as described, please contact us at littleluxuriesgift@gmail.com.

We will resolve the issue in accordance with your legal rights, which may include a repair, replacement, or refund.

 

9. Liability
To the fullest extent permitted by law, LL Collections shall not be liable for any indirect or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any matter which cannot be excluded under UK law

 

10. Intellectual Property
All content on this website, including text, images, branding, and design, is the property of LL Collections and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

 

11. Privacy
We are committed to protecting your personal data. Please refer to our Privacy Policy for full details on how your information is collected and used in line with UK GDPR.

 

12. Changes to These Terms
We reserve the right to update or amend these Terms & Conditions at any time. Changes will take effect immediately upon being published on our website.

 

13. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom.

Depending on your location, you may bring legal proceedings in:

  • The courts of England and Wales,

  • The courts of Scotland, or

  • The courts of Northern Ireland.

LL Collections thoughtfully curated, beautifully delivered.

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